Technology Support / IT Outsourcing:

Our support staff offers a level of expertise that, combined with a systematic approach, promotes the quick identification and correction of problems.

If you have an IT department, we can complement and extend your staff, on-call, as needed.  We provide a complete outsourcing solution, covering every aspect of developing and maintaining a network to developing a customized web or software solution. Our technology expertise and core competencies include Exchange Server Consulting, Small Business Server Support, Active Directory Design, Windows Server Support and .NET development.

Whether you need software or technical support, your request will receive a prompt and professional response. BGI offers on-site, Internet (via WebEx) and phone support.

You can utilize our services for hourly IT support on an as-needed basis. We often recommend to new small business clients that they use this option during an evaluation phase before they decide to engage us for an on-going relationship. Brand new clients also use our hourly support when they need immediate assistance. While this option is costlier per hour than our advance-pay options, and tend to be used mostly when there is a problem (often a crisis), and as a result it can be very reactive. Since the majority of IT problems can be prevented with a regular, proactive approach to IT support, you may wish to utilize our services in a proactive model.

Regardless of how you engage us, we understand what a small business requires, and we possess the experience and ability to provide industry best-practices.  If you don't have access to dependable IT expertise, allow the seasoned staff at BGI to provide a complete outsourcing solution to benefit your business today and as it grows and changes.